Welcome to Aura Lash Pro. We are dedicated to providing you with professional-grade eyelash extension supplies and ensuring your order reaches you promptly and safely. Please review our shipping, delivery, and returns policies below.
All orders are processed within 1 to 2 business days (excluding weekends and bank holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
At this time, we primarily ship within the United Kingdom. If you are an international customer interested in our products, please contact our support team at support@auralashpro.co.uk for a custom shipping quote.
Once your order has been dispatched, you will receive a tracking link via email (if applicable to your chosen shipping method) so you can monitor the progress of your delivery.
If you received a damaged or defective product, please contact us immediately at support@auralashpro.co.uk with photos of the damage within 48 hours of delivery, and we will gladly arrange a replacement or a full refund.
If you have any questions about our shipping or returns policies, please reach out to us at:
Email: support@auralashpro.co.uk
Website: www.auralashpro.co.uk